Direct Answer
First, stay safe — keep people away from the area and don't go on the roof. Then call us for emergency tarping to stop water entry. Document the damage with photos. Don't wait; an open roof lets water into the structure fast. We tarp immediately, then assess and plan the permanent repair.
A tree or large limb through a roof is an emergency. The priority is safety, then stopping water entry, then the permanent repair.
Steps to Take
- Stay safe — keep everyone away; don't climb on a damaged roof
- Call for emergency tarping — stop water from entering the home
- Document — take photos for your records and insurer
- Contain interior water — buckets, move belongings
- Schedule the permanent repair — after the tarp stops the water
When to Call a Roofer
Immediately. A tree impact can compromise the structure and open the roof to the elements. We emergency-tarp right away to prevent further damage.
Local Considerations — Upstate SC & Western NC
Carolina storms and ice can bring limbs and trees down on roofs, especially on wooded lots in the foothills. Fast tarping prevents the interior damage that turns a roof repair into a major restoration.
How Beyond the Ladder Handles It
We respond fast to tree-impact damage, tarp to stop water entry, assess structural and roof damage, and plan the permanent repair.
Related Questions
Is a tree hitting my roof an emergency?
Yes. It can compromise the structure and opens the roof to water. Call for emergency tarping immediately to prevent interior damage.
Will my insurance cover tree damage to my roof?
Tree impact from a storm is often a covered peril, but check your policy. We document the damage thoroughly with photos to support your conversation with your insurer.